S & T Aircraft Accessories, Inc., herein referred to as we, us or our, provides its customers with a 30-day grace period for core returns in lieu of an upfront core charge. Unless prior arrangements have been made, a core must be returned within this grace period. If a core is not returned within this grace period, the customer will be billed for the core charge. The core charge is typically determined by calculating the difference between the outright cost and the exchange cost for the item that was exchanged. Credit cards will be automatically charged on the 31st day for cores not returned within the grace period. Open account customers will be invoiced on the 31st day for cores not returned within the grace period. Core invoices will be due and payable upon issuance. No cores will be accepted after 90 days.

Upon receipt of a core, the unit will be inspected. Should any parts that are outside the scope of a normal overhaul, as dictated by the manufacturer in the overhaul manual, need to be replaced, additional charges will be assessed. We reserve the right to reject returned cores in the event that the core is determined to be non-repairable or beyond economical repair. In the event where we reject a core, we may, but are under no obligation to, notify the customer of such findings. If the customer elects to send an additional core in place of the non-repairable core, we may, at our discretion, impose a labor fee for the inspection done to each additional core over and above the first one.

The difference between the outright cost and the exchange cost shall be charged for any cores that are deemed non-repairable or are beyond economical repair. Additionally, if we are charged over and above by a third-party supplier for replacement parts beyond a normal overhaul, the cost will be passed along to the customer. These additional charges may take up to 90 days to complete. If additional charges are assessed after inspecting your core, we will attempt to contact you prior to charging your credit card to provide you the option of alternative payment options. If a resolution is not agreed upon and fulfilled within 30 days of the assessment of the additional charges, you agree that you authorize us to charge your credit card for those charges.

Cores returned must be identical in manufacturer and part number to receive credit for the core. Cores that are returned that are not identical, must have prior approval, and will be accepted at our discretion. If you have any questions about this core return policy, please call us at +1 (830) 625-7923. Deviations from this core policy can be requested in advance of the core due date and are at our discretion.