• +1 (830) 625-7923
  • 310 FM 483, New Braunfels, TX 78130
  • Mon - Fri: 8am - 5pm

CORE RETURN POLICY

S & T Aircraft Accessories, Inc., hereafter referred to as us, we or our, provides its customers with a 30-day grace period for core returns. Credit cards will be automatically charged on the 31st day for cores not returned within the grace period as consent was given during the exchange. Open account customers will be invoiced on the 31st day for cores not returned within the grace period. Core invoices will be due and payable upon issuance.

Upon receipt of a core, the unit will be inspected. Should any parts that are outside the scope of a normal overhaul, as dictated by the manufacturer in the overhaul manual, need to be replaced, additional charges will be assessed. The difference between the outright cost and the exchange cost shall be charged for any units that are not received within the 30-day grace period, or for any cores that are deemed non-repairable or are beyond economical repair. Additionally, if we are charged over and above by a third-party supplier for replacement parts beyond a normal overhaul, the cost will be passed along to you, the customer. These additional charges may take up to 90 days to complete. If additional charges are assessed after inspecting your core, we will attempt to contact you prior to charging your credit card to provide you the option of alternative payment options. If a resolution is not agreed upon and fulfilled within 30 days of the assessment of the additional charges, you agree that you authorize us to charge your credit card for those charges.

Cores return must be identical in manufacturer and part number to receive credit for the core. Cores that are returned that are not identical, must have prior approval. If you have any questions about this core return policy, please call us at +1 (830) 625-7923. Deviations from this core policy can be requested in advance of the core due date and are at our discretion.

© Copyright 2020 S & T Aircraft Accessories, Inc.